Fairfax County
Managed IT Services in Burke
Managed IT services for Burke offices, from the Burke Centre VRE station to Old Keene Mill Road, run by a local team in Fairfax.
Existing client? Get Support(703) 400-6937
Is NRVPC the right IT partner for your Burke office?
Burke sits outside the Beltway, south of Fairfax City, and it is on our service list. The fit depends on your organization:
You are a strong fit if you:
- Have 20 to 500 employees on company-owned computers
- Have at least one office near the Virginia I-495 corridor
What you get from NRVPC:
- Unlimited help desk for every employee
- Managed security on every device, with MFA on all email and VPN
- Quarterly business reviews with your leadership team
- One-hour on-site response across the Washington, D.C. area
If NRVPC is not the right fit, we will say so.
What does NRVPC do for Burke businesses?
NRVPC is a managed service provider (MSP) based in Fairfax, Virginia.
We run IT for Burke organizations with 20 to 500 employees on company-owned computers. That means the help desk, every computer, the firewall, email, and security, for one monthly fee. Much of Burke's business space sits in shopping centers and small office buildings. A practice or firm there rarely needs a full in-house IT team, but it still needs someone who answers the phone and knows the network.
Where do Burke businesses work?
Burke has no town government. It is an unincorporated part of Fairfax County, known by its post office (ZIP 22015), and it takes in two Census areas: Burke and Burke Centre. Fairfax County is the local government for every Burke office.
- Burke Centre Parkway and Burke Centre station. The Virginia Railway Express stop on the Manassas Line sits off Premier Court, beside a county-owned parking garage. Amtrak stops there once a day as well.
- Rolling Road station. A second Manassas Line stop, at Rolling Road.
- Old Keene Mill Road and Burke Lake Road. Shopping centers and the offices around them. Fairfax County's plan for the area has long grouped commercial space into centers like these rather than along the roads.
One-hour on-site response covers Burke when a visit is the right fix. Most requests never need one. 63% of issues are resolved remotely, within the hour.
What every Burke client gets
- Every company-owned computer, server and network device
- A managed firewall: Sophos, SonicWall or UniFi
- Microsoft 365, Google Workspace or a local domain
- Onboarding and offboarding for every staff change
- Network security monitoring and response
What does managed IT cover for a Burke office?
- Managed IT Services: one team for every device, account and system in your office.
- IT Help Desk: your staff reach a certified engineer directly, with a 12-minute average response.
- Remote IT Monitoring: 24/7 monitoring that detects an issue in 8 minutes on average.
- Network Security Management: MFA on all email and VPN, managed endpoint security, and quarterly security audits.
- Cloud Solutions: email and files that work the same at the office or at home, with automatic daily backups.
- IT Consulting: a 3-year technology roadmap and a hardware refresh budget, reviewed with your leadership each quarter.
Why do Burke firms choose NRVPC?
- A local Northern Virginia engineer answers the phone
- Founded in 2006
- CompTIA A+, Network+, Security+ and SecurityX (formerly CASP+) certified engineers
- Built for small to midsized organizations
- The same security standard for every client
- One predictable monthly fee
Questions from Burke businesses
Is Burke inside NRVPC's service area?
Yes. Burke is on our service list, with Springfield, Annandale and Fairfax City. Being outside the Beltway does not change the service: the same unlimited help desk, and one-hour on-site response when a visit is needed.
Can NRVPC support a medical practice in Burke?
Yes. Healthcare providers are one of our five core industries. For a practice, that means patient data kept on encrypted devices, MFA on all email and VPN, and a security audit every quarter, which supports the HIPAA documentation you keep.
Some of our staff commute on the VRE from Burke Centre. Can they work from home on other days?
Yes. We set up Microsoft 365 or Google Workspace so email and files work the same at home as in the office, with MFA on all email and VPN. Cloud solutions include automatic daily backups.
How fast does NRVPC respond to a Burke office?
The average response time is 12 minutes during business hours. Monitoring runs 24/7 and detects issues in 8 minutes on average. When hands are needed on a device, one-hour on-site response applies.
Who comes to your Burke office?
NRVPC sends the closest available technician. Our technicians are based in Alexandria, Springfield, Fairfax, and Warrenton, with one-hour on-site response when a visit is needed.
Where does NRVPC provide managed IT services?
NRVPC’s office in FairfaxBurke
What happens in an IT Assessment
In an IT assessment, you and Zach Launey, NRVPC's President, review your current environment, security and compliance. It ends in recommendations and a roadmap.
A 15-minute intro call
You tell Zach your objectives, what you wish were different about your IT, and what you would have technology do if you could wave a magic wand.
A review of your environment
We review your devices, network, platforms, and security posture. If you have an office, that means about an hour there, looking at your network equipment and printers. Fully remote teams meet on a video call.
Recommendations and a roadmap
Then we show you exactly what a managed plan would cover.
Eric Campbell, NRVPC's Chief Technical Officer, joins when needed.
Want to see what managed IT would look like for your Burke office?
Book an IT assessment. You get a clear picture of where your Burke office stands today and what a managed plan would change.
Or email sales@nrvpc.com