Town of Herndon
Managed IT Services in Herndon VA
Technology that keeps pace with Herndon's technology corridor, from downtown Elden Street to the Dulles Toll Road.
Existing client? Get Support(703) 400-6937
Which Herndon organizations are the right fit for NRVPC?
NRVPC works best with mid-sized Herndon organizations that want IT handled completely, every employee and every device. The fit is clear:
A strong fit:
- 20 to 500 employees on company-owned computers, Windows-primary, with Mac supported under clear expectations.
- An office in Herndon or anywhere inside our Northern Virginia service area, which covers the I-495 corridor and includes Reston and Herndon.
- Leadership that wants a seat at a quarterly business review.
- Healthcare providers, legal practices, nonprofit organizations, mid-sized businesses, and professional services firms, including the accounting, consulting, engineering, and advisory practices that support the corridor's technology employers.
What you get from NRVPC:
- Unlimited help desk for every employee
- Managed security on every device, with MFA on all email and VPN
- 24/7 proactive monitoring
- One-hour on-site response across the Washington, D.C. area
If that describes your organization, the rest of this page shows what you get and why firms here choose us. If NRVPC is not the right fit, we will say so.
How does NRVPC keep Herndon businesses running?
NRVPC is a managed service provider (MSP) based in Fairfax, Virginia. We provide managed IT services in Herndon VA for organizations with 20 to 500 employees on company-owned computers, serving firms along the I-495 corridor and out the Dulles Toll Road to Herndon. NRVPC was founded in 2006. Herndon businesses operate in Northern Virginia's technology corridor. Your clients, your partners, and the contractors next door expect your systems to simply work, and ours do: a 12-minute average response time and one-hour on-site response when an NRVPC engineer needs to be in the room.
What is included in managed IT services for a Herndon business?
Every NRVPC client gets the All-You-Can-Eat model: unlimited support for every employee on company-owned computers, for one predictable monthly fee. Projects of 8 hours or more are scoped and billed separately, so the monthly number stays the monthly number. The six services below are all part of it.
- Managed IT Services: complete management of every company-owned computer, your firewall, your email platform, and user onboarding and offboarding.
- IT Help Desk: a certified engineer on every request, with 63% of issues resolved remotely within the hour.
- Remote IT Monitoring: 24/7 proactive monitoring with an 8-minute average issue detection, which is how we keep 95%+ issue-free operation.
- Network Security Management: managed Sophos, SonicWall, or UniFi firewalls, endpoint protection, MFA, encryption, and quarterly audits.
- Cloud Solutions: Microsoft 365 or Google Workspace, configured so your team works from the office, home, or a client site with 99.99% uptime.
- IT Consulting: hardware refresh budgeting and independent vendor evaluation.
What does NRVPC know about doing business in Herndon?
Herndon is an incorporated town, chartered in 1879, with its own mayor and town council inside Fairfax County. It is two business communities in one town, and this page speaks to both. Historic downtown Herndon, along Elden Street and Lynn Street where the W&OD Trail passes the old railroad depot, holds the law offices, medical practices, accounting firms, and nonprofits that have served the town for decades. South of downtown, the Dulles Toll Road corridor holds a different kind of company: the office parks at Woodland Park, Worldgate, and along Herndon Parkway and Sunrise Valley Drive, where cloud, cybersecurity, aerospace, and government contracting firms sit near the Herndon and Innovation Center stations, which opened on the Silver Line in November 2022.
That mix shapes the IT we deliver here. A subcontractor supporting one of the corridor's larger primes needs documented firewall rules, MFA on email and VPN, and encrypted devices before a partner will share work. A downtown medical or legal practice needs the same controls for HIPAA and client confidentiality. NRVPC's security standards apply to every client, so a firm of 30 people runs on the same baseline as a firm of 300: managed endpoint security on every computer, least-privilege access, no end-of-life equipment, and quarterly security audits.
The Silver Line has also changed how teams here work. Employees split days between the office, home, and client sites in Reston, Tysons, and Washington DC, and a Microsoft 365 or Google Workspace environment that is set up correctly lets them do that without a second thought. We build for that pattern.
Picture your team working at full speed while we handle the technology behind it.
Why do Herndon firms choose NRVPC?
Herndon has no shortage of technology talent, which raises the bar for anyone who supports a business here. Firms choose NRVPC because the day-to-day experience is direct and personal, and the numbers back it up.
A local team
Our technicians are based in Alexandria, Springfield, Fairfax, and Warrenton and work across Northern Virginia every day. When you call, a person who knows your environment answers, and one-hour on-site response applies when a visit is the right answer.
One flat fee
Because help is never billed by the hour, your team asks for it the moment something slows them down.
Security as the baseline
MFA, encryption, managed endpoints, documented firewall rules, and quarterly audits are standard for every client, which matters when your partners and clients ask how you protect their data.
Leadership engagement
Quarterly business reviews with your executives and a 3-year roadmap keep technology decisions ahead of growth, whether that is a second floor at Woodland Park or a new practice downtown.
Certified engineers
The team holds CompTIA A+, Network+, Security+, and SecurityX (formerly CASP+) certifications.
Frequently asked questions
Does NRVPC provide on-site IT support in Herndon?
Yes. NRVPC provides one-hour on-site response in Herndon when an issue calls for an engineer in the building. Across our clients, 63% of issues are resolved remotely within the hour, so on-site visits are for hardware and network work rather than everyday requests.
How fast does NRVPC respond to a Herndon business?
The average response time is 12 minutes. Remote monitoring detects most issues in an average of 8 minutes, often before anyone in your office notices, and a local engineer picks up from there.
Can NRVPC support a Herndon subcontractor that works with larger government contractors?
Yes. The security standards every NRVPC client receives, including MFA on all email and VPN, documented firewall rules, encryption on devices that hold sensitive data, least privilege, and quarterly audits, are the technical controls partners in the Dulles corridor ask about. We document them so you can show your work.
Does NRVPC support Mac users in a Herndon office?
Yes. NRVPC supports Windows-primary and mixed environments, with Macs covered under clear expectations set during onboarding. Every company-owned computer, Windows or Mac, is managed and protected, with encryption on any device that holds sensitive data.
Who comes to your Herndon office?
NRVPC sends the closest available technician. Our technicians are based in Alexandria, Springfield, Fairfax, and Warrenton, with one-hour on-site response when a visit is needed.
Where does NRVPC provide managed IT services?
NRVPC’s office in FairfaxHerndon
What happens in an IT Assessment
In an IT assessment, you and Zach Launey, NRVPC's President, review your current environment, security and compliance. It ends in recommendations and a roadmap.
A 15-minute intro call
You tell Zach your objectives, what you wish were different about your IT, and what you would have technology do if you could wave a magic wand.
A review of your environment
We review your devices, network, platforms, and security posture. If you have an office, that means about an hour there, looking at your network equipment and printers. Fully remote teams meet on a video call.
Recommendations and a roadmap
Then we show you exactly what a managed plan would cover.
Eric Campbell, NRVPC's Chief Technical Officer, joins when needed.
Ready to see what NRVPC can do for your Herndon team?
Book an IT assessment and we will review your current setup and show you what the All-You-Can-Eat plan looks like for your Herndon organization.
Or email sales@nrvpc.com